Day-to-day support
When something stops working, your team gets help from someone who already knows your systems, so problems get fixed quickly and people get back to work.
IT support for small and medium businesses
You need IT that works, stays secure and doesn't get in the way, without hiring a full IT department. We look after it for you, or work alongside the people you already have.
How we help
Everything a growing business relies on, looked after by one team that knows your setup.
Microsoft 365 and cloud
Email, Teams, SharePoint and OneDrive set up properly and kept secure, plus migrations and ongoing management across Microsoft 365, Azure and AWS.
Cyber security
Email filtering, endpoint protection, multi-factor authentication and regular patching, with clear reporting so you know you're protected. More about cyber security.
Networks and Wi-Fi
Business-grade firewalls and Wi-Fi that's fast and reliable, with guest access kept separate and secure remote access for people working from home.
Backups
Your Microsoft 365 data and servers backed up separately, and restores tested, so a deleted file, a failed disk or ransomware doesn't stop the business.
Starters and leavers
New people get their accounts and devices ready on day one. When someone leaves, their access is removed properly and their data is kept.
Laptops and devices
As a Dell Technologies Authorized Partner, we can recommend, supply and set up the right equipment, then keep it updated and secure.
Planning and advice
Help planning what to replace, upgrade or move to the cloud, so IT spending is predictable and goes where it makes the most difference.
Fully managed, or alongside your team
If you don't have anyone in-house, we can be your IT department: we look after everything and your staff call us when they need help.
If you already have someone who handles IT, we can work alongside them, taking on the security, projects or specialist work they don't have time for, and giving them someone to call when they're stuck.
- One point of contact who knows your setup
- Plain-English advice, with no jargon
- Flexible support that grows with you
- Regular reporting on the state of your IT
- Honest recommendations, never a hard sell
Signs it's time for some help
Most businesses get in touch when one of these starts to sound familiar.
Client data is critical to our business, and RaceLine IT has given us complete confidence in the security of our systems.
- IT depends on one person who's already too busy
- The same problems keep coming back
- You're not sure your backups would actually work
- Your insurer or a client is asking about your security
- The business is growing and your IT hasn't kept up
- You're paying for software and licences you don't use
Let's talk about your IT
Tell us how your business works and what's getting in the way. We'll give you honest advice on what would help.
Get in touch
or call 01993 256044